NaturalMotion prides itself on its support quality and turnaround times. Whether you use our products in a big blockbuster game or you’re working on that next breakthrough downloadable title, our dedicated support team will be on hand for any problem you throw at us.
In addition, our Professional Services team is available for bespoke development work and for introductory and advanced training.
To find out how NaturalMotion’s services can help you succeed, contact us here.
Based in Oxford and San Francisco, our Developer Support Teams deal with our customers’ day-to-day requirements. The Support Team delivers frontline assistance to your developers and animators through our online Support Portal, backed up by dedicated phone/video conference meetings and onsite visits. The support service does not end there; the Support Portal is also the gateway to a range of comprehensive reference guides and tutorials, with access to the latest product updates and feature releases via download, allowing continued access to our research and product development throughout your project lifecycle.
NaturalMotion’s products have been designed to be easily integrated and easy to use. To get your teams up to speed as quickly as possible, NaturalMotion offers introductory and bespoke training to your animation and developments teams that will allow them to hit the ground running faster. In addition, we are able to provide general training sessions on modern animation techniques, allowing your team to quickly build responsive characters and scalable animation networks.
Our dedicated Professional Services team jumps in when you’re looking to push the envelope even further, or when you need that extra bandwidth to get your game out in time. Our highly-trained engineers have worked on some of the biggest blockbuster games and can provide customized technology, pipeline integration services, and best practice advice specific to your project needs.